1. Introduction

This Cookies & Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.

We are committed to protecting your privacy and handling your data transparently in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

2. Who We Are

Shane Parsons & Anna Williams T/A Made By SHaneannagans
38 Thomas Place,
Wellington,
Somerset,
TA21 8FA.

Email: contact@madebyshaneannagans.co.uk

If you have any questions about this policy or your data, please contact us using the details above.

3. What Data We Collect

We may collect and process the following types of personal data:
 

• Contact information (e.g. name, email address)

• Information submitted through contact forms

• Technical data (e.g. IP address, browser type, device information)
   

If you place an order, we may also collect:
 

• Billing and delivery address

• Order details
   

Payments are processed securely via Wix, and we do not store your payment details.

4. How We Use Your Data

We use your data to:
 

• Respond to enquiries

• Process and fulfil orders

• Provide and maintain our website

• Improve website performance and security
   

We only process your personal data where we have a lawful basis to do so, including:
 

• Contract – to fulfil orders

• Legitimate interests – to operate and improve our website

• Legal obligations – for record-keeping
   

5. How We Store and Protect Your Data

Our website is hosted by Wix, which stores data securely.

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your data is only kept for as long as necessary, including for legal and tax purposes (typically up to 6 years in the UK where applicable).

6. Data Sharing

We only share your data where necessary, including with:
 

• Delivery providers (to ship your order)

• Payment processors via Wix
   

We do not sell or rent your personal data.

7. Your Rights

Under the UK GDPR, you have the right to:
 

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing
   

To exercise any of these rights, please contact us.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve user experience.

9: How We Use Cookies

Our website is hosted on Wix, which uses cookies to ensure the proper functioning, security, and performance of the site.

In addition to the essential cookies wix places on your device, which do not require consent. We may also install analytic cookies to help us monitor and track how customers use and navigate our website for the purpose improving customer experience. you will be given the option to accept or decline the installation of these cookies on to your device when you first access our website. At present no such cookies are in use.

10: Cookies We Use: